Delete from the web portal
- Sign in at app.hirentra.com.
- Open My Account.
- Select Delete My Account.
- Confirm the permanent deletion prompts.
The account deletion is processed immediately when the request completes successfully.
Delete from the mobile app
- Open Hirentra and sign in.
- Open My Account.
- Select Delete My Account.
- Confirm the permanent deletion prompts.
What is deleted
Your Hirentra authentication account and personal profile are permanently deleted. Access to the Hirentra organisation is removed.
What may be retained
Some non-personal business, operational, commercial, compliance, security or audit records may need to remain as part of the organisation's project history or to meet legal, contractual, accounting, security or audit obligations. Where appropriate, retained records are anonymised or disconnected from the deleted user account.
Retention is determined by the record type and the applicable legal, contractual or audit requirement; Hirentra does not apply one blanket retention period to every retained business record.
Important restrictions
For security and billing continuity, the final Platform Administrator cannot delete their account until another Platform Administrator exists. The final company billing authority may also need to appoint another authorised person or cancel the company subscription before deleting their personal account.
Need help?
Contact hello@hirentra.com.